Gentle Response De-Escalation Training for Church Security Teams
Gentle Response is the organization founded by John Riley, a retired police officer and certified crisis intervention specialist with the National Anger Management Association. He and his team travel all over the United States conducting Conflict De-escalation Training seminars.
SemperVerus attended this excellent seminar, held in Immanuel Church, Holland, Michigan, May 14, 2023. With Mr. Riley’s permission, here are notes we took during that seminar and scenario training:
• “A gentle response defuses anger” Proverbs 15:1 (MSG)
• Conflict de-escalation: lowering the intensity of an agitated person to minimize a potentially volatile situation from becoming a critical violent incident.
[ Read the SemperVerus article, A Prayer for Church Security Team Members ]
• Peacemaking and de-escalating people’s anger is the goal, while staying alert to your own personal and public safety. When overwhelmed, stay safe and be an expert witness.
• Mindset Priority: Each church security team member must have a “ministry mindset” — Every contact (even eye contact) is a ministry opportunity to represent the mission of the church. Don’t let your actions be heavy-handed and damage that mission.
When confronted by a criminal or terrorist deadly force threat, human performance experiences extreme stress, affecting the potential victim’s self-defensive cognitive, physical, and emotional ability. 
Whether being ready to protect yourself or your loved ones every day, or volunteering on your church security team, developing keen situational awareness should be priority #1. Think of being situationally aware not as being paranoid, but as being aware-anoid!
In the above image, do you see a small cube in the center positioned in a room at the corner of two walls and the floor? [ Read the SemperVerus article, Situational Awareness: What Are You NOT Seeing? ] Or do you see one large “Rubik’s® Cube”-like cube comprised of seven smaller cubes that’s missing its middle eighth cube? [


